In the event of a transaction failure where the payment is debited but the service is not successfully rendered, we offer the following refund policy:
1. Refund Process
- Automatic Refunds: If your payment is debited from your account but the transaction fails, the debited amount will be automatically credited back to your bank account within 7 working days.
- No Wallet System: Please note that Flipinno.com does not operate a wallet system. All refunds will be directly credited to the same bank account from which the payment was made.
2. Payment Methods
- Accepted Methods: Payments on Flipinno.com can be made using debit/credit cards, internet banking, or UPI (Unified Payments Interface).
- Refund Eligibility: Refunds are applicable only in cases where the payment is successfully debited from your account but the service is not provided due to a technical or operational failure.
3. Non-Refundable Cases
- Non-Refundable Situations: Except for transaction failures, Flipinno.com does not provide refunds for any other circumstances, including but not limited to:
- Incorrect payments made by the user.
- Any other operational issues not attributable to Flipinno.
4. Contact Us
If you encounter any issues regarding refunds or have questions about our refund policy, please contact us immediately at contact@flipinno.com. Our customer support team will assist you promptly.